Privacy Policy

Last updated: February 22, 2026

Introduction

This Privacy Policy describes how 2132 ("we," "our," or "us") collects, uses, and protects information when you use our mobile application ("the App") and our website. By using the App or our website, you agree to the practices described in this policy.

Information We Collect

Automatically Collected Information

When you use the App, the following information is collected automatically:

• Anonymous identifier: A unique anonymous identifier is generated and stored on your device when you first launch the App. This identifier does not contain any personal information and is used to provide the App's services.
• Device language and region: The App detects your device's language and region setting to provide content in the appropriate language.

Built-in Browser

The App includes a built-in browser used to display the Privacy Policy and the Support page directly within the App. The built-in browser does not collect any additional data beyond what is described in the Automatically Collected Information section above. Any websites loaded in the built-in browser operate under their own privacy practices.

The built-in browser supports cookies (including third-party cookies) and local storage as part of standard browser functionality. You can clear cookies and local storage by clearing the App's data through your device settings.

Local Data Storage

The App stores data locally on your device to provide its core features. This includes:

• Your bookings and booking history
• Your favorite sport grounds
• Your reviews and ratings
• App preferences and settings

This data is stored only on your device and is not transmitted to our servers. You can clear locally stored data by clearing the App's data through your device settings or by uninstalling the App.

Support and Bug Reports

The App's Support page allows you to send us a message or report a bug. When you submit a support request, you may provide:

• Your name and email address
• A description of your question or the issue you encountered
• An optional file attachment — you can take a photo or video using your device's camera, or choose an existing file (such as a screenshot, image, or document) through your device's file picker

This information is submitted only when you choose to send a support request. We use it solely to respond to your inquiry and resolve the reported issue. The App itself does not access your camera directly — photo and video capture is handled entirely by your device's built-in camera app.

How We Use Your Information

We use the collected information to:

• Provide and maintain the App's core functionality
• Display content in your preferred language
• Respond to your support requests
• Troubleshoot technical issues and improve the App

Data Sharing and Third Parties

We do not sell your personal data. The App does not share your data with third-party analytics, advertising, or attribution services. Data you provide through support requests is used solely to respond to your inquiry.

Data Retention

• The anonymous identifier persists on your device until you clear the App's data or uninstall the App.
• Cookies and local storage in the built-in browser follow standard browser expiration rules and can be cleared by clearing the App's data.
• Locally stored app data (bookings, favorites, reviews, preferences) is retained only as long as the App remains installed on your device.
• Support request data is retained only as long as necessary to resolve your inquiry.

Data Security

We implement appropriate technical and organizational measures to protect the information we handle. Please note that some network connections within the App may use unencrypted HTTP. No method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following options regarding your data:

• Clear the App's data through your device settings to reset the anonymous identifier and remove all locally stored data, cookies, and local storage
• Uninstall the App to remove all data stored on your device
• Contact us to request access to, correction of, or deletion of any personal data you have provided through support requests

Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].